In no other industry is having what you need when you need it more important, none-the-less many of us will be surprised at what level logistics organizations can play a part in healthcare delivery.  It goes beyond, just getting implants, medications, tests and other necessary healthcare components where they need to be.  They must be "handled with care" to the extreme.  From "chain of custody" to "cryogenic" technologies, how these healthcare related packages arrive matters.

Robin Hooker of UPS joins us to discuss how UPS implements their "It's a patient, not a package" philosophy.

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Ensuring the accurate identification of our patients is crucial, whether it be to ensure safety, enhance the patient experience or stop fraud.  Is biometric technology the answer?  Michael Trader, President and CEO of RightPatient, joins us to talk about how biometric technology can meet the specific challenges healthcare professionals face with patient identification.

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Nationally we have been made well aware of veterans support programs like Wounded Warrior and Veterans Employment and Training (VETS). Our guest for this episode, former U.S. Air Force Master Sergeant Amy R. Justice, brings to light another brilliant support program being offered through the Healthcare Information and Management Services Society (HIMSS). Veterans Career Services (VCS) is a comprehensive program designed to help veterans transition from military service to gainful civilian employment in the progressive and growing field of healthcare information technology.

If you are a veteran, you can learn how to access these services or become a "V Mentor" to help fellow veterans.

If you are not a veteran, learn how your organization can take part in the worthy endeavor to help veterans bring their talents to this important career field.

HIMSS Veterans Career Services

Often our focus in securing patient data is on the EMR and other common Health IT systems, but that isn't the only place patient data is found.  Often patient data is entered into medical equipment that may or may not be equiped to secure that data.  Today we interview guests that are out ensuring that policies, procedures and technogy are impented to protect our patient data.

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Robots have long been integrated into the manufacturing industry to improve efficiency, reduce error, streamline workflows, and increase safety.  Robots work tirelessly and don't create non value-added time and interruptions.  Can they be adapted to do for the healthcare industry what they have done for the manufacturing industry?  In part two of our interview with Vecna founder and CTO, Daniel Theobald, we discuss the exitsing and potential roles of robots in the healthcare setting; more specifically, directly inside the clinical space.  Intelligent, highly manueverable, totally independent robots can do great service as well as transform into a colleague.

www.vecna.com

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In 1999, MIT graduate and philanthropist, Daniel Theobald, founded Vecna Technologies based on the belief that automation can improve quality of life.  Daniel discusses with us the philosophy that, through technology, healthcare accessibility, knowledge, and managment can be made more convenient for the consumer, and through the simple behavior modifications it inspires, actually drives thame to be more invested in their care.  Daniel presents us with his Convenient Care Model and technologies available that support this conceprt, which assist not only the healthcare consumer but the healthcare provider, as well.

www.Vecna.com

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In this episode we take a few minutes to update you on some new developments with the show and give a preview of some exciting things to come!

Including:

• AAMI Podcast
• iPhone and Andriod Apps
• upcoming shows

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Healthcare technology professionals have likely heard the term or Lean principles, though when they do it probably conjures up a rather incoherent concept of change that only applies to clinicians in the clinical setting. It certainly does not bring to mind a solid methodology for care delivery transformation that can and should be embraced by the technological side of the house. Mark Graban, internationally renowned leader in Lean, joins us to discuss what Lean is, why it matters, when and where it works, and how healthcare technology plays an integral role in its success.

www.MarkGraban.com

Telemedicine, a rose by any other name would smell as sweet... which is a good thing given that Telemedicine has evolved to encompass mHealth, Telehealth, eCare, connected care and more!

Jonathan Linkous, President and CEO if the American Telemedicine Association (ATA) revisits us after six months (Episode 6) to give us an update on the domestic and international happenings of the ATA. This episode includes discussion of proposed legislature and Congress movement on telemedicine, the ATAs upcoming fall forum in September, and the ATAs partnership with China for their inaugural telemedicine conference there in October!

ATA Fall Forum – Palm Desert, CA – September 6-9

ATA China – Tianjin, China – October 28-30

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The goal of health information exchange (HIE) is to improve the quality, safety and efficiency of care delivery by making health information readily exchangeable between key stakeholders, including patients, hospitals, providers, payers, employers, and public health.  In this episode we are joined by John Kansky, CEO of the Indiana Health Information Exchange (IHIE).  Formed in 2004, IHIE is the one of the oldest and largest health information exchanges in the country, which has also established a model of health information exchange upon which other states base their HIE infrastructure.  John discusses how HIEs improve the health of patients through better coordination of care and gives us three secrets to IHIE’s success…

1. Start 15 years before anyone else… The moral - be patient.  Also be clever, work hard, and realize that a well-oiled HIE doesn’t happen overnight (or per John, even in a decade).
2. Get buy-in from key leaders in your market… CEOs of significant healthcare organizations, research organizations (Indiana is fortunate to have the Regenstrief Institute), directors of physician networks, even large businesses who would have a stake in the exchange of health information (large employers, health insurance houses, etc.).
3. Focus on doing things that solve a problem and attracts someone to pay for that solution.

With regard to #3, John has kindly provided us with a couple slides that directly addresses the matter, including one he refers to as The Peanut Butter Principle, which you can review here and in our Resources section of the website.  So, join us for discussion on this and much, much more about health information exchange in this episode!

www.ihie.org